Effective October 25, 2026
This policy explains what information Denham Property & Injury Law Firm ("Denham Law," "we") collects through denham.law, how we use it and the choices you have. Our main office is at 250 W Main St, Ste. 2650, Lexington, KY 40507. Questions about this policy go to intake@denham.law or (859) 900-BART (2278).
What we collect
- What you send us. When you fill out a form, start a chat or text us, we receive what you enter: your name, phone number, email address, your message and your choices on the privacy and text message boxes.
- How you found us. With a form we also record the page you were on, the site that sent you to us, and campaign or ad codes in the address (for example, from a Google or Facebook ad).
- Calls. When you call a number shown on this site, our call tracking service logs the call details, such as the calling number, the date, time and length of the call and the page that showed the number.
- Your visit. Unless you decline cookies (or your browser sends the Global Privacy Control signal), the analytics and advertising tools described below collect information about your device and how you use the site.
How we use it
- To review your claim, contact you about it and decide whether we can represent you.
- To communicate with you about your case if you become a client.
- To learn which pages, ads and searches bring people to us, and to improve the site.
- To send firm updates, legal information and event invitations. You can opt out of these at any time.
Form details go to our client intake system (GoHighLevel), where our attorneys and staff see them. We may share your information with people who help us evaluate or handle your claim, such as experts and co-counsel, and with service providers who run our systems for us. We do not sell your personal information.
Cookies and similar tools
When you first visit, a notice at the bottom of the page asks you to Accept or Decline. The site uses these tools unless you choose Decline; Microsoft Clarity waits until you choose Accept:
- Google Analytics and Google Tag Manager (Google) measure visits and how the site is used.
- Google Ads (Google) tells us when someone who clicked one of our ads contacts us.
- Meta Pixel (Meta Platforms) measures visits from Facebook and Instagram and can help us show our ads to people who have visited.
- Microsoft Clarity (Microsoft) records how visitors move through pages, scroll and click, so we can find pages that are hard to use. It starts only after you choose Accept.
- CallRail shows a phone number that tells us which page or ad led to your call.
Until you answer the notice, Google Analytics, Google Ads, the Meta Pixel and CallRail load as described here, and Microsoft Clarity does not. If you choose Decline, none of these tools load on the pages you visit after that, and their cookies are removed. You can change your choice at any time with the Cookie Settings link at the bottom of every page.
Global Privacy Control and Do Not Track. If your browser sends the Global Privacy Control signal, we treat it as a Decline: none of these tools load unless you choose Accept yourself. We do not respond to the older Do Not Track signal.
Chat. The chat window is provided by LeadConnector (GoHighLevel) and stays available whether or not you accept cookies, because it is one of the ways to reach our intake team. What you type in the chat goes to our client intake system.
Text messages
By opting in to receive text message communications from Denham Law Firm, you consent to receive messages related to your legal matter, including case updates, appointment reminders, and other relevant information.
- Opting Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive text messages unless you re-enroll.
- Assistance: If you need more information regarding our SMS communications, reply HELP for assistance.
- Message Frequency & Rates: The number of messages you receive may vary based on your case and communication needs. Standard message and data rates may apply, depending on your mobile carrier.
- Data Privacy: Your contact information and communication preferences will be handled in accordance with our privacy practices. We do not share or sell your phone number to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Questions about our text messages go to intake@denham.law or (859) 900-BART (2278).
Your choices
- To stop marketing emails, use the unsubscribe link in the email or write to intake@denham.law.
- To stop text messages, reply STOP.
- To ask what information we hold about you, or to ask us to correct or delete it, write to intake@denham.law. We may need to keep some records to meet our professional and legal obligations.
Keeping your information
We keep intake and case records for as long as we need them to evaluate and handle your matter and as our professional obligations require. We use reasonable safeguards to protect them, but no website or system is completely secure.
Contacting us does not make us your lawyers
Sending us information through this site does not create an attorney-client relationship. Please do not send confidential details until we confirm in writing that we represent you.
Children
This site is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
When we change this policy, we post the new version here with a new effective date.